Tell Us What Happened
Property damage is stressful enough without having to guess who to call first. Exsell helps you explain what happened, identify the right next step, and get connected with a qualified local professional for your specific situation.
Fill out the form with what you know. We review the details, consider the type of damage, urgency, and claim status, then route your request toward the professional who fits the problem.
Types of Damage We Help With
Choose the closest fit, or tell us you are not sure. These are sorting signals that help us route your request, not boxes you have to diagnose yourself.
Water Damage
Burst pipes, roof leaks, flooding, appliance failures, and standing water situations that need immediate or follow-up professional attention.
Mold Concerns
Visible mold growth, musty odors, post-water-event concerns, and situations where assessment or remediation may be needed.
Storm & Wind Damage
Hurricane, wind, hail, and storm-related damage to roofs, siding, windows, and structural components of residential or commercial properties.
Fire & Smoke Damage
Post-fire restoration needs, smoke and soot contamination, and situations requiring professional cleanup, inspection, or reconstruction.
Structural Issues
Foundation concerns, settling, cracking, load-bearing questions, and situations where a licensed structural engineer or inspector is needed.
Post-Repair Verification
Work has already been done but you need a second opinion, clearance testing, or independent verification that the repair was completed correctly.
Still not sure which category fits? Start with what happened.
Submit Your SituationWhat Should You Actually Call First?
The expensive mistake is not needing help. It is starting with the wrong kind of help because the damage looks simpler than it is.
Guess who to call first
- Call a remediation company while the water source is still active.
- Call a roofer while hidden water damage keeps spreading.
- Call a contractor before the scope, cause, or claim documentation is clear.
Start with what happened
- Tell Exsell what you see, when it started, and whether it is active.
- We identify whether the first call should be cleanup, assessment, inspection, engineering, or verification.
- You get routed to a local professional already matched to the situation.
Questions Before You Submit
Clear answers for property owners who are still sorting out what happened.
Does Exsell do the repair or restoration work?
No. Exsell is a referral and guidance platform, not a contractor. We help you figure out what type of professional you need and connect you with a qualified local provider who handles your specific issue. Our independence means we have no financial incentive to recommend one type of service over another.
Is there a cost to submit a request?
No. Submitting a request through Exsell is completely free. There is no obligation, and your information is not sold to a list of random vendors. We review your situation and connect you with a single appropriate provider.
I am not sure what kind of damage I have. Can I still submit?
Absolutely. That is the most common situation we see. Most property owners are not sure whether they need a restoration company, a mold assessor, a roofer, an engineer, or an inspector. Describe what you are seeing or what happened, and we will determine the right service path for you.
How quickly will I hear back?
Most requests are reviewed and routed within one business day. If your situation is urgent or involves active damage, let us know in the description and we will prioritize your request accordingly.
What if I already have an insurance claim open?
That is fine. Indicate that an insurance claim is involved when you submit your request. It helps us understand the full picture and route you to a provider who is experienced with insurance-related property damage situations.
What areas does Exsell cover?
Exsell connects property owners with professionals across a growing network of service areas. When you submit your request, include your property address or ZIP code and we will confirm whether we have qualified providers in your area.
Tell Us What Happened. We’ll Help Identify the Right First Step.
Property damage is confusing, and calling the wrong company first can make it worse. Tell Exsell what happened, and we will help point you in the right direction.
Submit Your Request